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Outpatient Department

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In MERF, we offer comprehensive healthcare services with a focus on accessibility, convenience, and excellence in patient care. Our OPD is designed to provide timely consultations, specialized treatments, and expert medical care to meet the diverse needs of our patients.
 

Consultation 365 Days, 24 Hours:
We understand that healthcare needs can arise at any time, which is why our OPD offers consultations 365 days a year, 24 hours a day. Whether you require medical attention during regular office hours, on weekends, or even during holidays, our dedicated team of healthcare professionals is here to provide prompt and compassionate care whenever you need it most.

ENT Services:

Our OPD boasts a specialized Ear, Nose, and Throat (ENT) department that offers a wide range of services to address issues related to the ears, nose, throat, and related structures. With round-the-clock availability, our ENT specialists are equipped to diagnose and treat various ENT conditions, including infections, allergies, hearing loss, sinusitis, and more.

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Outpatient ENT Procedures:
In addition to consultations, our OPD provides outpatient ENT procedures to address a variety of ear, nose, and throat issues. These procedures may include ear wax removal, nasal endoscopy, throat swabbing, laryngoscopy, and minor surgical interventions performed in our dedicated ENT procedure rooms. Our goal is to offer efficient and effective solutions to improve your ENT health and well-being.


Specialty Doctors on Call:
We have a team of experienced and highly skilled specialty doctors who are available on call to address specific medical needs and emergencies. Whether you require the expertise of a cardiologist, pulmonologist, gastroenterologist, or any other specialist, our on-call doctors are ready to provide timely consultations and interventions to ensure optimal patient care.

 

Compassionate and Personalized Care:

Our OPD is committed to delivering compassionate and personalized care to every patient who walks through our doors. Our dedicated team of healthcare professionals, including doctors, nurses, and support staff, prioritize patient comfort, safety, and satisfaction throughout the consultation and treatment process. We strive to create a welcoming and supportive environment where you can feel confident in the care you receive.

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Outpatient Department
Speciality Clinics

Speciality Clinics

we offer comprehensive and specialized care in a range of medical disciplines to meet the diverse needs of our patients. Our dedicated team of experts is committed to providing personalized and compassionate care to help you achieve optimal health and well-being.

  1. Allergy clinic

  2. Vertigo and balance disorder clinic

  3. Sleep and snoring clinic

  4. Skull base clinic

  5. Head & Neck cancer clinic

  6. Paediatric ENT clinic

  7. Implantation otology clinic

  8. Pulmonology clinic

  9. Diabetic clinic

  10. Psychologist clinic

Audiology Department

Centre for Hearing Evaluation, Conservation & Restoration:
MERF is one of the leading centers for hearing restoration in the world. The clinic functions at different levels of assessment, treatment and management of disorders related hearing. The “state of art” infrastructure with cutting-edge technology symbiozed with customized protocols, uncompromised ethics, work culture and professional expertise makes our Institute unique and best in the world. Students and patients from all over the world visit MERF and for learning and treatment as our Institute is the Best Established implantation center across India and rest of the world.
Newborn Hearing Screening:
MERF has established Universal Newborn Hearing Screening programs in many hospitals in Chennai and other cities in India. MERF UNHS program is customized to suite the population, culture and the system to meet the standards in NHS.
Facilities for Diagnosis of Hearing Disorders:
Subjective Test:
Psycho acoustic test:- Pure Tone Audiometry ( BOA, Play Audiometry, VRA, Functional gain assessment).,
Objective Test:
Electrophysiological Test: ECochG, Acoustic ABR, Electrically Evoked ABR -Trans tympanic/Promontory stimulation, Intra Cochlear Electro-Cochleargraphy, Cortical Auditory Response)
Physiological Test: ( Wide band Tympanometry, OAE, Acoustic & Non-acoustic reflexometry)

Hearing Aid Fitting /Optimization:
In MERF, we assess the benefit of the hearing aid using both psycho acoustical, electrophysiological data. Cortical Auditory Evoked Potentials (HEAR Lab) developed at National Acoustic Laboratory (NAL). MERF is the only institute which has HEAR Lab in India.
Hearing Implant Clinic:
Cochlear Implant:
Cochlear Implant (CI) is a bio-electronic device implanted in the inner ear to restore hearing in children and adult with hearing loss. MERF has revolutionized the CI treatment in India and SAARC Countries. First surgery for hearing restoration was performed in 1997 in MERF since then MERF has performed several thousands of Cochlear Implants to restore hearing. MERF has pioneered the art of hearing restoration in all kinds of anomalies causing hearing loss. First to perform CI in older pre-lingual with JLN syndrome.  The Chief Minister Comprehensive Health Insurance Scheme” approved MERF for performing CI.  The mission is “Hearing for All”- creating a society free of deafness.
Auditory Brainstem Implant:
ABI is the most advanced and challenging procedure in hearing restoration. We have patients from all over the world undergoing ABI since our center has best outcomes. The Government of Tamil Nadu under the “The Chief Minister Comprehensive Health Insurance Scheme” approved MERF for performing ABI. First in India and South & South East Asia to perform Auditory Brainstem Implant to restore hearing in patients with NF2. First in Asia to perform Auditory Brainstem Implant (ABI) in children with absent inner ear/nerve, and now the pioneering center for ABI in children 
In India, first to perform, introduce and demonstrate a new technology and technique using “Contour Implant “First to restore hearing in patients with asymmetric hearing loss

Implantable Bone Conduction Hearing Devices (IBCHD):
Bone Conduction hearing devices are implanted in children and adults with atresia of external ear/ear canal, Single Sided Deafness and active middle ear diseases where conventional hearing aids cannot be used. We have a large series of patients with IBCHD. 
Totally Implantable Hearing Device:
MERF is first to try Totally Implantable Hearing Device in adults with permanent hearing loss.
VESTIBULAR / BALANCE CLINIC:
The vestibular test battery consists of subjective tests and objective tests. The procedures include Vestibular Evoked Myogenic Potentials (VEMP), Videonystagmography (VNG), Head Impulse Test (vHIT) and caloric testing. 
Community based Hearing Health Care:
MERF has a very active Community Medicine Department were at least 300 children and adults are screened, diagnosed and treated with all types ENT diseases and communication disorders. As the part of the visit they also do awareness program to the people in the village. As a result we have restored hearing for more than 1500 children living in villages, where there is no medical facilities available. 
Speech and Language Pathology: Clinical Services
The Speech and Language clinic offers speech-language pathology services for all ages with communication difficulties. The clinic provides diagnostics and therapeutic services for these individuals. We are equipped with software to provide customized treatment to every patient. We offer individual and group speech and language therapy.

Speech and language clinic:

  • Child language clinic

  • Voice care clinic

  • Fluency enhancement clinic

  • Swallowing clinic

  • Early identification and intervention

  • Parent and Home training

The clinic has sophisticated and child friendly cubicles and materials which will help the children to improve their communication skills.
Voice care clinic:
The voice care clinic is dedicated exclusively to the diagnosis and treatment of laryngeal and voice disorders and to improve its quality and care. The voice evaluation typically includes comprehensive perceptual and acoustic evaluation using (Computerized speech Lab, PRAAT, Dr. Speech). Treatment options are tailored to the individual patient.

  • Voice evaluation and therapy

  • Counseling on vocal hygiene tips

  • Voice care for professional voice users (Singers, teachers, etc.)

  • Voice awareness campaigns/programs

Fluency enhancement clinic:
The fluency enhancement clinic provides services for fluency disorders such as stuttering, cluttering, neurogenic and psychogenic stuttering. These disorders are assessed and diagnosed using standardized test materials (SSI, SPI, OASES, CALMS rating scale, etc). Subsequent therapy protocols are framed based upon the client’s diagnosis.
Services offered:

  • Fluency evaluation and therapy

  • Stuttering self-support group

  • Stuttering awareness

Neuro clinic:
The neuro clinic provide dedicated services for assessment and management of congenital and acquired neurological disorders which includes cerebral palsy, childhood Apraxia of speech, adult language disorders, motor speech disorders and dysphagia. The services are provided with materials like Western Aphasia Battery, Frenchey Dysarthria Assessment, Manipal Manual of Cognitive Linguistic Assessment, Manipal Manual of Swallowing Assessment, Minimental State Examination and Quick Neurological Screening test.
Services offered:

  • In depth assessment, diagnosis and early intervention of various neuro communication disorders.

  • Caretaker training.

  • Home training

Center for Auditory habilitation:
services are provided by skilled auditory habiltationist. The quality control of the center is monitored by experts from USA and Europe. 
Habilitation includes:

  • Finding a way for your child to communicate

  • Learning Speech and language

  • Learning to listen to different sounds

  • Training on how to take care of hearing aids and other amplification devices

 

MERF is the first center to establish satellite auditory habilitation center in India to cater to children across the state of Tamil Nadu. Satellite centers across Tamil Nadu are located in Coimbatore, Tiruchirapally, Madurai and Tirunelveli which also have experienced habilitationist’s who provide first hand habilitation service.

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Audiology Department

Diagnostics & Imaging

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Radiology Department at MERF, where cutting-edge technology meets expert care to provide high-quality diagnostic imaging services. Our state-of-the-art facility is equipped with advanced equipment, including cone beam CT and digital X-ray capabilities, to offer precise and efficient imaging solutions for our patients.


Cone Beam CT Imaging: CS 9600 CONE BEAM CT


Our Cone Beam CT (CBCT) scanner utilizes cone-shaped X-ray beams to create detailed three-dimensional images of the patient's anatomy. This technology is particularly useful for capturing high-resolution images of the head, neck, dental structures, and musculoskeletal system with minimal radiation exposure. Upto 77 % Less Radiation Than Conventional Msct and Selected Fields Of View, High Resolution And Less Time.Ideal For Pediatric Examination And Who May Require Multiple Scans


Digital X-ray Imaging: BRIVO XR115 (100MA)


Our Digital X-ray system utilizes advanced digital imaging technology to produce high-quality radiographic images with exceptional clarity and detail. Unlike traditional film-based X-ray systems, digital X-ray technology offers numerous advantages, including faster image acquisition, reduced radiation exposure, and enhanced image manipulation capabilities. From routine chest X-rays to specialized imaging studies, our digital X-ray equipment ensures rapid and accurate diagnosis for a wide range of medical conditions.

1.Low dose Cone beam CT
2. Reliable and quick reporting system
3. X Ray & ECG


1) XRAY- BRIVO XR115 (100MA)
*Portable Xray Machine
*Suitable For All Xray Studies.


2) CS 9600 CONE BEAM CT FOR ENT
*Low Dose And Superior Imaging 
*Delivers Upto 77 % Less Radiation Than Conventional Msct
*Selected Fields Of View, High Resolution And Less Time.
*Ideal For Pediatric Examination And Who May Require Multiple Scans.

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Lab

we provide convenient and efficient specimen collection services to support your healthcare needs. Our dedicated team of phlebotomists and medical professionals is committed to ensuring a seamless and comfortable experience for every patient.
Hospital has a tie up with well renowned and NABL accredited Neuberg Diagnostics Laboratory.
They are present in 250 plus cities across the globe. With 200 labs across India.
Accredited by CAP, NABL and ICMR
24 hour sample collecting and reporting done doing more than 10 million plus test per annum.
Well trained and professional staff
Regular quality checks audit and standards are maintained and carried out.

Specialized Testing include:

  1. Transplant Immunology

  2. Genomics

  3. Proteomics & Metabolomics

  4. Biochemistry

  5. Haematology

  6. Histopathology

  7. Immuno histo chemistry

  8. Immunoassays

  9. Microbiology

  10. serology

  11. Molecular biology

  12. Clinical pathology

SPECIALTY:
Blood Analysis include.
Haematology
Biochemistry
Serology
Endocrinology
Microbiology
Culture and sensitivity
Liver function test
Kidney function test
Cardiac Package
Diabetic Package
Urine Analysis

Diagnostics & Imaging

Vestibular lab

we specialize in the diagnosis and management of vestibular disorders to help patients regain balance and improve their quality of life. Our state-of-the-art facility is equipped with advanced technology and staffed by experienced specialists dedicated to providing comprehensive vestibular testing and personalized treatment plans.

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Comprehensive Vestibular Testing:
Our Vestibular Laboratory offers a wide range of diagnostic tests to evaluate the function of the inner ear and vestibular system. These tests include videonystagmography (VNG), caloric testing, rotary chair testing, vestibular evoked myogenic potentials (VEMP), and video head impulse test (VHIT). Through these tests, we can assess balance, eye movement, and vestibular function to accurately diagnose vestibular disorders such as vertigo, dizziness, and imbalance.

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Advanced Technology:We utilize the latest technology and equipment in our Vestibular Laboratory to ensure precise and reliable test results. Our testing equipment is calibrated regularly to maintain accuracy, and our testing protocols are designed to meet the highest standards of quality and reliability. With our advanced technology, we can perform a comprehensive evaluation of vestibular function to guide appropriate treatment interventions.

 

Expert Team:
Our team of vestibular specialists includes otolaryngologists, audiologists, neurologists, and physical therapists who work together to provide multidisciplinary care for patients with vestibular disorders. Our specialists have extensive experience in diagnosing and treating a wide range of vestibular conditions and are committed to delivering personalized care tailored to each patient's unique needs.


Personalized Treatment Plans:
Following a thorough evaluation, our team develops personalized treatment plans for patients with vestibular disorders. Treatment options may include vestibular rehabilitation therapy (VRT), medication management, lifestyle modifications, or surgical interventions, depending on the underlying cause and severity of the condition. Our goal is to help patients manage symptoms, improve balance, and regain function to enhance their overall quality of life.


Patient-Centered Care:
At [Hospital Name], we prioritize patient-centered care and strive to create a supportive and compassionate environment for individuals undergoing vestibular testing and treatment. Our team is dedicated to addressing patient concerns, providing education about vestibular disorders, and offering ongoing support throughout the treatment process.

Voice lab:

we specialize in the assessment and management of voice disorders to help patients achieve optimal vocal health and function. Our dedicated team of specialists is committed to providing comprehensive voice evaluations, personalized treatment plans, and therapeutic interventions to address a wide range of voice-related concerns.


State-of-the-Art Facility:
Our Voice Laboratory is equipped with advanced instrumentation and technology specifically designed for the evaluation and analysis of voice function. From high-resolution videostroboscopy to acoustic analysis software, we utilize state-of-the-art facility to assess vocal fold structure, function, and vibratory patterns with precision and accuracy.


Comprehensive Voice Evaluations:
We offer comprehensive voice evaluations by experienced speech-language pathologists and otolaryngologists. The evaluations may include a detailed medical history review, physical examination, videostroboscopic examination, acoustic analysis, and perceptual voice assessment to identify underlying vocal pathologies and determine appropriate treatment strategies.

Specialized Diagnostic Testing:
In addition to standard voice assessments, we offer specialized diagnostic testing to further evaluate vocal function and diagnose specific voice disorders. These tests may include laryngeal electromyography (EMG), aerodynamic testing, vocal fold imaging, and swallowing assessments to assess vocal fold mobility, muscle coordination, and laryngeal function.


Personalized Treatment Plans:
Following a comprehensive evaluation, our team develops personalized treatment plans tailored to each patient's unique needs and goals. Treatment options may include voice therapy, vocal hygiene education, medication management, surgical interventions, or a combination of modalities aimed at improving vocal quality, endurance, and function.

Voice Therapy Services:
Our Voice Laboratory offers individualized voice therapy programs delivered by certified speech-language pathologists with expertise in voice rehabilitation. Through evidence-based therapeutic techniques and exercises, our therapists help patients improve vocal projection, pitch control, breath support, and vocal resonance to optimize voice production and minimize vocal strain.


Patient-Centered Care:
At [Hospital Name], we prioritize patient-centered care and strive to create a supportive and empowering environment for individuals seeking treatment for voice disorders. Our team is dedicated to providing personalized attention, education, and support throughout the evaluation and treatment process to help patients achieve their vocal health goals.

24 hours Pharmacy:

  1. Well stocked and maintained pharmacy.

  2. 24 hour Inpatient and outpatient pharmacy.

  3. Trained and efficient professionally certified pharmacist.

Hospital Pharmacy at MERF, your trusted source for high-quality medications and pharmaceutical care. Our pharmacy is dedicated to providing comprehensive medication services to both inpatients and outpatients, ensuring safe, efficient, and convenient access to the medications you need for optimal health and well-being.


Well-Stocked Inventory:
Our hospital pharmacy maintains a well-stocked inventory of prescription medications, over-the-counter products, medical supplies, and specialty pharmaceuticals to meet the diverse needs of our patients. We work closely with healthcare providers to ensure that our inventory is up-to-date and reflects the latest advancements in pharmaceutical therapy.

Medication Safety and Quality Assurance:
At MERF, medication safety is our top priority. Our pharmacy team follows strict protocols and procedures to ensure the safe dispensing, preparation, and administration of medications. We conduct regular quality assurance checks and adhere to industry standards to maintain the highest level of medication safety and efficacy.
 

Comprehensive Services:
Whether you're an inpatient receiving care within our hospital or an outpatient visiting our pharmacy for prescription refills, our pharmacy offers a wide range of services to meet your needs. Our services include prescription filling, medication counseling, medication therapy management, medication reconciliation, and medication delivery for inpatients.

Expert Pharmacy Team:
Our pharmacy team consists of highly trained pharmacists, pharmacy technicians, and support staff who are dedicated to providing exceptional pharmaceutical care. Our pharmacists are available to answer your questions, provide medication counseling, and offer guidance on medication management to ensure that you receive the most benefit from your medications.


Convenient Access:
Our hospital pharmacy offers convenient access for both inpatients and outpatients. For inpatients, our pharmacy is located within the hospital facility, ensuring prompt delivery of medications to your bedside. For outpatients, our pharmacy is conveniently located on-site, allowing you to fill your prescriptions and access pharmaceutical services without having to travel far.

Vestibular lab

Operation theatre complex

The operation theatre is a highly specialized facility meticulously designed to provide a sterile, controlled environment for surgical procedures. From the sterile surfaces to the advanced equipment and stringent protocols, every aspect of the OT is geared toward ensuring the safety, comfort, and successful outcome of surgical interventions.

  1. 3 well equipped state of art laminar flow OT

  2. 2 post surgical ICU

  3. 2 post operative beds

  4. 24 hour anaesthesia consultant on call

  5. KTP LASER

  6. Navigation system

  7. Carl ziess microscope

  8. 4k endoscopic system

  9. Pentax fiberoptic laryngoscopy system

  10. Medtronics coblation and debrider system

  11. Plasma sterilizer

  12. Facial nerve monitor 

  13. CSSD department

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Central Sterile Services Department (CSSD)

At MERF, we understand the critical role that sterilization plays in ensuring patient safety and the success of medical procedures. Our Central Sterile Services Department (CSSD) is dedicated to upholding the highest standards of cleanliness and infection control, providing essential support to every department within the hospital.

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State-of-the-Art Sterilization Facility
Our CSSD boasts a state-of-the-art sterilization facility equipped with the latest technology and adhering to strict sterilization protocols. Our team of highly trained technicians utilizes advanced sterilization techniques to ensure that all medical instruments and equipment are thoroughly sanitized and prepared for safe use in patient care.

Comprehensive Sterilization Processes
We employ a comprehensive range of sterilization processes, including steam sterilization, chemical sterilization, and high-level disinfection, tailored to the specific requirements of each medical instrument and device. Our meticulous attention to detail and rigorous quality assurance measures guarantee that all items processed through our CSSD meet or exceed industry standards for sterility and cleanliness

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Commitment to Patient Safety
At MERF, patient safety is our top priority. Our CSSD plays a vital role in preventing the spread of infections and minimizing the risk of healthcare-associated infections (HAIs) by ensuring that all reusable medical equipment is thoroughly sterilized and free from contaminants. By maintaining the highest standards of sterilization and infection control, we strive to create a safe and hygienic environment for every patient.

Inpatient

  1. 1 deluxe rooms & 1 Semi deluxe room

  2. 13 Standard single bed rooms

  3. 2 twin sharing rooms

  4. Well trained nursing team

  5. IP pharmacy

  6. Insurance department

  7. Dining area

  1. The hospital room facility is designed with the comfort and well-being of patients in mind, offering essential amenities such as air conditioning, a comfortable patient bed, a television for entertainment, an emergency nurse call system for assistance, and a well-appointed washroom for personal hygiene. Together, these elements create a supportive environment where patients can focus on their recovery with confidence and peace of mind.

Standard room:

Facility available:

  1. ​Attender couch 

  2. Television

  3. Air conditioner 

  4. Emergency nurses call switch 

  5. Over bed food table

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Semi deluxe room:

Slightly spacious and well ventilated room.
Facilities available: 

  1. Air Conditioner

  2. Television

  3. Mini Fridge

  4. Dining table

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Deluxe room: well furnished and spacious room with separate space for patient and visitor.
Facilities available: 

  1. Air Conditioner

  2. Television

  3. Mini Fridge

  4. Dining table

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Academic facilities

  1. Library unit with smart board

  2. Temporal bone dissection lab

  3. Webinar room

  4. Auditorium - 80 ppl capacity

Academic Unit:

The Academic Unit at MERF is dedicated to advancing medical education, research, and professional development within the healthcare community. Our state-of-the-art facilities provide a dynamic learning environment where healthcare professionals can engage in innovative educational activities and collaborative research initiatives.


Library Resources for Lifelong Learning:
Our comprehensive library offers a wealth of resources to support lifelong learning and professional growth. From textbooks and journals to online databases and multimedia resources, our collection provides access to the latest advancements in medical knowledge and evidence-based practices. 


Temporal Bone Dissection Lab:
Our temporal bone dissection lab is equipped with advanced surgical instrumentation and anatomical models, providing healthcare professionals with hands-on training in otologic and neurotologic surgery. Led by experienced instructors, our dissection workshops offer participants the opportunity to enhance their surgical skills and anatomical knowledge through guided practice and simulation-based learning.

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Webinar Room for Virtual Education:
Our webinar room is equipped with cutting-edge technology to facilitate virtual education and remote learning opportunities. Through live webinars, online courses, and interactive presentations, we offer healthcare professionals from around the world access to high-quality educational content on a wide range of medical topics. Our virtual platform enables collaboration and knowledge sharing across geographical boundaries.


Auditorium for Continuing Education Events:
Our auditorium serves as a venue for continuing education events, conferences, and symposiums, bringing together healthcare professionals for interdisciplinary learning and professional networking. Equipped with audiovisual equipment and seating for large audiences, our auditorium hosts lectures, panel discussions, and hands-on workshops featuring renowned experts in various medical specialties.
 

Commitment to Excellence in Education and Research:
At MERF, we are committed to excellence in education and research, fostering a culture of innovation and intellectual inquiry. Through our academic unit, we provide healthcare professionals with opportunities to enhance their skills, expand their knowledge, and contribute to advancements in patient care. Our collaborative approach to education and research promotes interdisciplinary collaboration and fosters a community of lifelong learners.

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NABH:

we are proud to lead the way in setting new standards for excellence in ear, nose, and throat (ENT) care. Our commitment to quality and patient safety is reflected in our achievement of full accreditation from NABH, a testament to our unwavering dedication to providing the highest level of healthcare services.

  1. We were first accredited in the year 2018

  2. NABH certificate to be displaced.

As pioneers in ENT healthcare in South India, we are dedicated to continual improvement and innovation. We constantly strive to enhance our services, expand our capabilities, and adopt best practices to remain at the forefront of ENT care delivery. Our journey towards excellence is driven by a relentless pursuit of quality and a commitment to exceeding the expectations of our patients and their families.

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MERF - KAUVERY CLINICAL MOU SERVICES - 

MERF has a clinical tie up with Kauvery Hospital Alwarpet for multi disciplinary services including ICU care.

 

MERF LIBERTY HIGH SCANS SERVICES -

MERF has an in house cone beam CT facility available for our patients. This service is managed by Dr Ramesh and Dr Sangeetha,  Consultant Radiologist - Liberty Scans

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